We ship worms out every Monday via USPS Priority Mail. Your order will go out on the comming Monday if you order by noon(EST) on Saturday any later and it is possible it won't go out until the next Monday. During the busy months, we will start to ship on multiple days of the week, so your order may go out sooner. We will usually email you and let you know what day to expect your order. If you have any questions about your order, feel free to contact us at any time.
Live Delivery Guarantee
We guarantee all orders shipped inside the USA
To qualify for this guarantee you must either be home to receive the package, or allow us to hold the package at your local post office for you to pick up.
In the event that your worms don't arrive alive, please contact us within 24 hours, we will be happy to replace your order. We do not however, replace worms weeks later that died due to improper care.
If you know there extreme temperatures in your area, please ask us to have your worms held at the post office for you to pick them up. I am sure you don't want a package of worm popsicles or worm jello just as much as we don't!