Frequently Asked Questions


Worms

What type of worm is right for me?
What can I feed my worms?
My worms are trying to escape what did I do wrong?
My bin smells bad, what am I doing wrong?
My bin has fruit flies, how can I get rid of them?
My bin is growing mold, will this harm my worms?
Do you offer discounts for bulk orders / do you have a drop shipping program?


Shipping

When will my worms be shipped?
Do you guarantee live delivery?



Worms

Q: What type of worm is right for me?

A: Depends on your needs. Here is a basic overview of all of our worms and their most common uses:

Redworms:

Mainly used for composting and some fishing, they are number one for composting, but if you have fishing in mind, you may want to go with the Europeans.

European Nightcrawlers:

Very similar to redworms except bigger. Perfect balance for the fisherman/composter. Only downside is they reproduce slightly slower than redworms and consume compost slightly slower,

Here is a video so you can visually compare what they look like:

Q: What can I feed my worms?

A: Worms will eat anything that ever lived(organic). With that being said, there are a few things you should probably avoid. Meat and dairy are a bad idea since they will start to smell very quickly and attract maggots and other critters you don't want. Leaves, grass, fruit and veggie peels are all great ideas for worm food.

Q: My worms are trying to escape what did I do wrong?
A: You are probably doing 1 of 3 things wrong:
1) Too much food. The worms can only handle so much. If they havn't started to eat what you last fed them, wait until you feed them more.
2) Too much/not enough water. Plastic bins hold moisture very well, most other bins do not. If you have a plastic bin, you probably will never need to add water once you have the bin set up. If you have a wooden bin, or a bin with an open top, you will probably have to add water much more frequently.
3) The worms are just getting settled. If you just received your worms it is natural for some of your worms to try to escape. They are in a strange new habitat and just need time to get used to your home. This should just last a few days. Leave the light on and they will be much less likely to try to escape (they don't like light).

Q: My bin smells bad, what am I doing wrong?

A: The bad smell is due to anaerobic bacteria. This means there is not enough air flowing through your bin. This is usually due to the bin being too wet. To fix the problem, leave the lid off the bin and mix in some dry coconut coir, cardboard or paper.

Q: My bin has fruit flies, how can I get rid of them?

A: I have found this particular article to be particularly helpful with ideas for getting rid of fruit flies:  http://www.wikihow.com/Get-Rid-of-Fruit-Flies

Q: My bin is growing mold, will this harm my worms?

A: No, the worms don't mind the mold at all. It may be a sign that you are feeding your worms too much though. Either take some food out or let the worms catch up. I've heard that puffballs (type of fungus) can release millions of spores which can be harmful to humans, so if you have those, try to get rid of them.

Q: Do you offer discounts for bulk orders / do you have a drop shipping program?

A: Yes, we offer discounts for bulk orders. Contact us for a quote (be sure to include order size, and shipping location).   See our bulk worm order page for more information.

Shipping

Q: When will my worms be shipped?

A: We normally ship on Mondays.  Please see shipping page for details.

Q: Do you guarantee live delivery?

A: Yes, we guarantee live delivery.  Please see shipping page for full details.